MadMatts : User Agreement & Terms

Welcome to MadMatts. By using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MadMatts's relationship with you in relation to this website.

Terms of Use

This website is subject to the following terms of use: the content is for your general information and use only and is subject to change without notice.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

Privacy Policy

Your privacy is critically important to us. We collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain your consent or as required by law.

For more details, please review our comprehensive privacy policy that outlines how we ensure your data is protected and handled responsibly.

Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device, and by continuing to browse our site, you are agreeing to our use of cookies. For instructions on how to disable cookies, please refer to your internet browser's help file.

Payment and Delivery

Payment Methods: We accept major credit cards, debit cards, and PayPal. All prices are displayed in British pounds (GBP). Upon purchase, you will receive an email confirmation with the details of your order.

Delivery: We offer standard delivery through popular mail services, which may include Royal Mail, Hermes, and DPD. Pricing starts from £3.99, with delivery times typically ranging from 3 to 5 business days, unless specified otherwise.

Returns and Refunds

We adhere to the Consumer Rights Act 2015, which permits returns of goods within 14 days of receipt if they are faulty or not as described. To initiate a return, please contact our customer support with your order information.

Once the returned goods are received and inspected, we will process a full refund to your original method of payment within 14 days, provided the items are in their original condition.

Limitation of Liability

MadMatts will not be liable for any special, indirect, or consequential losses or damages in connection with your use of the website, including, but not limited to, loss of profits, loss of business, or loss of data.

Modifications to These Terms

MadMatts reserves the right to modify these terms and conditions at any time. We will notify users of changes to these terms by posting the new terms on this site and updating the effective date.